How To Check Salik Balance And Top Up In Dubai
The Salik toll system, launched by Dubai’s Roads and Transport Authority (RTA), plays a crucial role in managing traffic congestion on highways. It ensures smooth traffic flow and encourages the use of public transport. To keep the process seamless, RTA offers multiple ways to check Salik balance and top up Salik accounts easily.
This guide covers everything you need to know about Salik balance check and the different ways to recharge your account, whether online or offline.
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Updated Salik Toll Rates in Dubai – Everything You Need to KnowAs Per January 31, 2025
Dubai’s Salik system has introduced variable toll rates to help manage traffic more efficiently throughout the day. These new rates will apply year-round, except during the holy month of Ramadan, ensuring a smoother driving experience for all motorists.
If you frequently use Salik toll gates, it’s important to stay updated on the latest Salik balance check methods and Salik top-up options to avoid any fines or disruptions in your daily commute.
The new variable toll rates will apply every day of the year, excluding the holy month of Ramadan, as follows:
- Peak Hours (6:00 AM – 10:00 AM & 4:00 PM – 8:00 PM): AED 6 per crossing.
- Off-Peak Hours (10:00 AM – 4:00 PM & 8:00 PM – 1:00 AM): AED 4 per crossing.
- Late Night (1:00 AM – 6:00 AM 7 days a week): No tariff.
- Sundays (excluding public holidays and events): AED 4 including peak and off-peak hours, excluding late night hours.
During the holy month of Ramadan, the variable pricing schedule will be adjusted to accommodate changes in travel patterns:
- Peak Hours (9:00 AM – 5:00 PM): AED 6 per crossing.
- Off-Peak Hours (7:00 AM – 9:00 AM & 5:00 PM – 2:00 AM): AED 4 per crossing.
- Late Night (2:00 AM – 7:00 AM): No tariff.
There is no change to the charging method when passing through Al Safa North & South toll gates or Al Mamzar North & South toll gates in the same direction within one hour—you will only be charged once.
To avoid any unexpected deductions, always perform a Salik balance check through the Salik app, website, or SMS. Also, ensure timely Salik top-up to keep your account active and avoid fines while driving in Salik Dubai.
How to Check Your Salik Balance
Before you proceed with a Salik top-up, it’s important to check your current balance to avoid any penalties. Here’s how you can do it:
1. Via Salik Website
- Click on “Check Balance” under the Salik Services section
- Enter your Salik account number and PIN
- Your balance will be displayed
2. Using the Smart Salik App
- Download the Smart Salik App (Available on iOS and Android)
- Log in using your account details
- Your Salik balance will be shown on the dashboard
3. Through Salik Helpline
- Call 800-SALIK (72545)
- Follow the automated instructions
- Enter your Salik account number when prompted
- Your balance will be provided
4. Via SMS
Call the Salik customer care service at 800-SALIK (72545) to add balance via Salik recharge card. Here are the steps to follow:
- Scratch the film for the hidden 12-digit recharge number provided at the back of the card
- Call the Salik helpline
- Choose your preferred language
- Enter the 12-digit recharge number as per the instructions by the automated system
Upon successful top-up, a confirmation message will be sent along with updated credit details to your phone.
Note: The Self-Service Helpline is accessible 24/7
How to Recharge Salik in Dubai
If your Salik balance is low, you can top up your account using multiple payment methods. Here are the most convenient options:
1. Salik Recharge Card
One of the easiest ways to top up your Salik account is by using a Salik recharge card. These cards are available in AED 50, AED 100, and AED 200 at petrol stations and other retail outlets.
How to Recharge Salik via Phone Call
- Scratch the card to reveal the 12-digit recharge number
- Call 800-SALIK (72545)
- Choose your preferred language
- Enter the 12-digit recharge number as per the instructions
- You will receive a confirmation message with your updated Salik balance
How to Top Up Salik via SMS
Salik accounts can be credited via SMS by sending a recharge card number, Salik account number and PIN code to 5959. Simply follow the given steps:
- Scratch off the film to get the 12-digit recharge number
- Write message: R<space>12-digit number<space>Salik account number<space>Salik PIN
- Send the message to 5959
You will receive a confirmation message upon successful recharge, along with updated Salik account balance.
Note: 30 fils SMS charges apply from your mobile network
2. Online Salik Recharge
Salik Top Up via Website
- Click on “Salik Services” > “MyTag-Recharge”
- Choose a payment method:
- Online Payment (Credit/Debit Card)
- Recharge Card Number
- Enter your Salik account details
- Confirm the transaction, and your Salik balance will be updated
Salik Recharge via Smart Salik App
- Download and open the Smart Salik App
- Sign in with your Salik account number and PIN
- Select “Recharge” as the payment method
- Choose between:
- Recharge Card (Enter or scan the 12-digit number)
- Credit/Debit Card Payment
- Enter the amount (must be in multiples of AED 50)
- Confirm the transaction
Other apps like RTA Dubai Drive App and Dubai Now Smart App also allow for Salik top-ups.
3. Recharge Salik Through Banks & ATMs
Several banks in Dubai allow Salik recharge via ATMs, mobile banking, IVR, and cash deposit machines (CDM). Some banks also provide auto-recharge options. Check with your bank to see if this service is available.
Salik Top-Up via ATM/CDM
- Insert your debit/credit card at the ATM/CDM
- Choose Salik Recharge from the menu
- Enter your Salik account details
- Select the amount and confirm the payment
4. Recharge Salik Using Self-Service Kiosks
Several banks in Dubai allow Salik recharge via ATMs, mobile banking, IVR, and cash deposit machines (CDM). Some banks also provide auto-recharge options. Check with your bank to see if this service is available.
Salik self-service kiosks are available across Dubai, including in:
- Deira
- Al Barsha
- Al Aweer
- Al Kifaf
- Al Towar
- Umm Ramool
To recharge using a kiosk:
- Visit the nearest Salik kiosk
- Log in using your Salik account number and PIN
- Click on “Recharge”
- Insert cash to add balance to your account
Things to Keep in Mind
- Always check your Salik balance before crossing a toll gate.
- If you pass through a Salik toll gate without enough balance, you will be fined AED 50 per violation.
- Recharge your Salik account within five working days to avoid penalties.
- The minimum top-up amount is AED 50, and the maximum is AED 50,000.