Data Analysis Analysis Data
100+ Clients In The UAE & Around The World
Custom AI Solutions Development
We specialize in building custom AI and ML solutions, such as AI chatbots, voice agents, process automation, predictive analytics, document intelligence, and computer vision solutions.
Aleddo helps organizations across various fields, including the UAE’s biggest banks, with technology and consultancy initiatives where ready made technologies don’t work.
Trusted by the leading brands




About US
Recognized as a Dubai Al Seal Enterprise
Aleddo is officially recognized by the Government of Dubai with the Dubai Al Seal, by the Dubai centre for artificial intelligence (DCAI), and the Dubai Future Foundation.
This is a testament to our consistent delivery of impactful AI solutions and our proven track record of driving measurable change in both the government and private sectors.
Case Studies
Proven Results Across Multiple Industries
A platform for registering excise goods that uses AI.
We created an AI-powered platform for registering excise goods that automates the process of getting product information like quantities, ingredients, and other details from product images and other documents. It then checks for compliance and verification on behalf of tax authorities, making the process faster, more accurate, and more compliant.
Inspection Prediction System with AI
We built an AI-powered solution for a company that works closely with the Dubai Municipality. It forecasts which restaurants are most likely to miss grease trap cleanings this month and next, so inspectors can schedule focused and effective inspections. This makes it easier to follow the rules, cuts down on missed violations, and makes the best use of resources.
The system gives each outlet a risk assessment based on regression and classification models (Random Forest, XGBoost), time-series forecasting, and geographic clustering with route optimization (Google OR-Tools). Instead of arranging visits based on guesswork, inspection teams can now use data to prioritize inspections and make operations run more smoothly.
Automated calling and emailing system powered by AI for a leading freezone in Dubai, UAE
We created a platform for AI-powered engagement and sales automation that connects the whole customer journey from start to finish. The solution leverages AI voice calls, smart email chats, and agent help in real time to automate how leads are handled. It makes a Lead Readiness Index to rank high-value leads and customize follow-up sequences using RAG, LLM orchestration, and event-based scoring.
The software finds signs of interest in buying, handles objections, and keeps communication consistent and based on data across all platforms. It also handles proposals, payment links, onboarding, and CRM updates on its own. The solution is built with LiveKit, Deepgram, GPT-4/Claude, ElevenLabs, and event-driven APIs. It makes sales more productive, cuts down on manual effort, and gives customers a smooth AI-powered experience.
Using Microsoft Power BI to change analytics for a top bank in the UAE
We worked with a top bank in the UAE to make HR decisions faster and better by replacing manual Excel reports with Power BI dashboards that update in real time.
We developed a consolidated HR data warehouse that combines information from their HRMS, SAP systems, payroll, and compliance tools. This combined data made interactive dashboards possible that showed information about Emiratization, hiring, performance, attendance, and training. The bank’s HR team now receives correct, up-to-date information and a lot less work to do when it comes to reporting thanks to role-based access controls and automated data processing.
AI-Powered Document Processing and Workflow Automation for a Major UAE Bank
We worked with a big bank in the UAE to get rid of manual document handling and speed up internal processes by using an end-to-end AI automation solution.
We created a smart document pipeline that can get information from PDFs, scanned forms, emails, and Excel files that are utilized by different departments and sort it. The solution uses OCR, LLM-based classification, and custom extraction models to automatically figure out what kind of document it is (KYC, bank statements, invoices, HR forms, compliance reports, etc.), check the data, and send it to the bank’s main workflow systems.
Automated routing rules, approval triggers, and exception handling took the place of slow human operations. The bank can now process documents more faster, with better accuracy, less work, and real-time access to all cases thanks to secure role-based controls, audit trails, and easy interface with existing banking apps.
AI research and a chatbot platform for one of the biggest real estate developers in the UAE
We built a safe, cloud-based AI research assistant that lets employees ask questions and interact with big organizational knowledge bases in a way that is unique to their role. The system leverages Retrieval-Augmented Generation (RAG) to get correct answers from submitted documents and internal knowledge sources. It also has separate dashboards for departments like HR, Finance, and Legal.
The platform is built with React, FastAPI, Azure SQL, Blob Storage, and Cognitive Search. It offers a multi-tenant architecture, which means that each business unit has its own separate knowledge base and vector index, but admins still have centralized control. The system has secure RBAC, access limitations at the section level, and the ability to take in data via PDFs, URLs, and SharePoint. Before handing over, dashboards, reports, and full UAT were all finished.
Duplicate Idea Detection System for one of Dubai, UAE’s biggest real estate developers
We created an AI-powered engine for finding duplicate ideas for an internal concept submission page on Joget. The system finds submissions that are semantically similar, not just ones that have the same keywords, in real time using semantic similarity models (Sentence Transformers) and RAG pipelines. Users are immediately notified when a new idea is similar to one that has already been submitted. This makes ensuring that submissions are of higher quality, cuts down on duplication, and makes it easier to oversee innovation across the whole company.
Discount and pricing optimization model for one of the biggest automobile manufacturers
For one of the biggest car companies, we built a system that optimizes discounts. This led to a 1.2% rise in volume sales.
The solution included time-series forecasting (XGBoost), price elasticity modeling that took into account the discount passthrough rate, and a simulation engine to see how changing discount values would affect the volume. The organization can now precisely predict demand, determine how sensitive customers are to pricing changes, and choose the best discount methods by using data-driven insights instead of guesswork or trial and error.
Automated Claims Processing For A Leading Insurance Provider
We built an end-to-end AI-powered claims automation system for a major insurance provider to process medical claims.
The platform extracts information from diverse medical documents using OCR and Generative AI, validates it against policy terms, checks eligibility, scores risk, classifies the claim, and routes it to the correct queue, all without human intervention. This significantly reduces manual effort, improves accuracy, and accelerates claim processing by automatically matching diagnoses and procedures with policy guidelines.
AI Powered Document Processing for a Manufacturing Client
We developed an OCR + AI solution to automatically extract technical specifications, such as lengths, dimensions, materials, and part numbers, from PDFs, Excel files, images, and handwritten notes. The system generates structured reports, categorizes data, and forwards it to relevant departments like production etc, eliminating manual entry and enhancing collaboration across engineering, procurement, and production teams.
AI-Powered Risk and Anomaly Detection for a Major Retail Chain in the UAE
We worked with a big retail chain in the UAE to set up an AI-powered anomaly detection and vendor risk rating platform that makes it easier to keep an eye on purchases and stops money from leaking out.
We set up an intelligent analytics engine that looks at purchase orders, invoices, POs, and GRNs from their ERP in real time. The technology automatically highlights strange pricing, duplicate invoices, quantity discrepancies, and strange charge patterns using machine learning-based anomaly detection. For instance, if an item that usually costs AED 12 per unit is suddenly charged AED 28, or if a PO and invoice show different amounts, the system immediately shows the problem for review. This stops overcharging and gaps in the process.
We also created a dynamic vendor risk assessment algorithm that looks at suppliers all the time and scores them based on things like delivery times, product quality problems, past audit results, return rates, and payment patterns. As new data comes in, the risk score changes on its own. For example, a supplier who often delivers late and has to change credit notes a lot can see their score go up from 40 to 82. On the other hand, a supplier who consistently improves their on-time performance might see their risk go back down to a safe level.
The retail chain now proactively finds hazards, cuts down on operational leakages, and boosts supplier performance, all thanks to real-time AI insights that power automated warnings, integrated dashboards, and unified data visibility across procurement, finance, and operations teams.
Why Choose Us
The Complete
AI Suite
We build solutions around the specific problems your business is actually dealing with, whether that’s cutting manual work, forecasting, making better use of your data, or automating processes
12000+
Hours Saved Annually
85%
Reduction in Manual Effort
Our conversational AI chatbots and voice agents do more than just pull up information. They integrate with your existing systems, take action, and manage complete workflows, from initiation to conclusion.
- Platform Integration: Seamlessly links with your ERP, CRM, HRMS, and other systems, enabling users to access real-time data.
- Integration with Knowledge Bases: Chat or query on company documentation and files, isolated within departments with role based access on sensitive data.
- Action Execution: This goes further than asking questions. Consider an internal HR agent; it could allow employees to submit leave requests, track application progress, or seek policy clarifications, all within a single interaction.
- Multi-Turn Conversations: Tracks context across the full conversation, so users never have to repeat themselves mid conversation.
- Sentiment Analysis: Reads tone and intent, and adjusts responses accordingly, a frustrated customer gets handled differently than a routine enquiry.
We build automation trained on how your business actually operates, so it handles the full range, not just the straightforward requests.
- Intelligent Document Processing: Pulls data from PDFs, invoices, and contracts automatically
- Workflow Automation: Handles end-to-end processes with decision logic built in, so work moves forward without manual intervention.
- Smart Data Extraction: Reads handwritten notes, scanned forms, and documents in various formats, leveraging OCR and AI.
- Exception Handling: Trained on your business logic, so edge cases are handled automatically, and flags for human review where needed.
Leveraging machine learning models to predict or forecast into what is likely to happen
- Predictive Risk Scoring: Assigns dynamic risk scores to customers, transactions, or suppliers so risk is assessed in real time.
- Price Elasticity Modeling: Models how customers respond to price changes, so discount and pricing decisions are based on actual sensitivity data rather than gut feel.
- Sales & Demand Forecasting: Forecast sales and demand
- Inventory Optimization: Keeps stock levels where they need to be. Preventing overstock and under stock situations
- Predictive Maintenance: Flags equipment likely to fail before it does. Planned downtime is cheaper than unplanned.
- Customer Churn Prediction: Identifies customers showing signs of leaving early enough to do something about it, before the decision is already made.
Advanced machine learning models that can turn existing hardware into systems that can monitor, flag, and act on what they see, in real time.
- Object Detection & Classification: Identifies or detects products, defects, people, and assets as they appear, all custom trained to the specific use case.
- Facial Recognition & Biometric Security: Handles access control and attendance management through biometric verification, removing the need for manual check-ins or physical access cards.
- Quality Control Automation: Catches and flags defects and anomalies or counts items passing through a production line
- Visual Compliance Monitoring: Checks for PPE usage, safety gear, and workplace standards automatically, issues get flagged when they happen.
Most automation can only do certain activities along a set path. AI agents can plan, think through an issue, and conduct multi-step activities on their own. They can also adjust when things don't go as planned. Instead of thinking of them as scripts, think of them as capable, independent operators that can work on all of your systems with little help.
- Multi-System Integration: It works with CRM, ERP, email, databases, and other platforms to get information and do things where they are needed, without having to switch tools manually.
- Smart decision making: It means looking at all the possibilities at each step and picking the best one, not simply the first one that fits a rule.
- Learning all the time: It gets better over time. Each time the agent talks to you, they learn more about how your firm works, which makes their performance better without having to be retrained.
- Human-in-the-Loop: Knows what it can and can't do. When a problem really demands human judgment, it goes up with all the details so that whoever picks it up doesn't have to start over.
Most organizations have more useful information locked in documents than they can practically access. Contracts, policies, emails, reports, the answers are in there, but finding them takes time nobody has.
Document intelligence changes that. Using AI, we turn unstructured content into something your teams can actually query, act on, and work from.
- Automated Data Extraction: Pulls and structures data from PDFs, invoices, receipts, and forms using OCR and LLMs, no manual entry, no reformatting manually.
- Enterprise Search with RAG: Lets employees search across internal knowledge, policies, reports, emails, archives using semantic search that understands what's being asked, not just which keywords appear.
- Document Classification & Interpretation: Automatically categorises incoming documents and interprets structured and semi-structured data accurately, so nothing sits in a queue waiting for someone to sort it.
- Contract & Policy Analysis: Reads legal documents, contracts, and internal policies to surface what matters, key clauses, obligations, renewal dates, and potential risks without someone working through every page manually.
We build AI-powered monitoring systems that surface issues as they occur using machine learning, anomaly detection models, and automated control testing across financial, operational, and regulatory workflows, rather than waiting for the next audit cycle to catch them.
- Continuous Controls Monitoring: Runs automated control testing across financial, operational, and IT systems on an ongoing basis. Deviations from defined thresholds or policy rules are flagged immediately, rather than sitting undetected between periodic reviews.
- AI-Driven Anomaly Detection: Applies unsupervised and supervised ML models, including isolation forests, autoencoders, and statistical outlier detection to identify unusual transaction patterns, behavioural irregularities, and high-risk events in real time. Effective at catching signals that rule-based systems are set up to miss.
- Automated Internal Audit Support: Surfaces exceptions, performs automated data reconciliation across systems, and generates structured risk summaries using LLM-assisted analysis. The groundwork such data gathering, exception identification, cross-system matching is handled before the audit team gets involved, so cycles move faster and reviews focus on what the findings actually mean.
- Fraud Detection & Risk Scoring: Uses predictive models trained on historical transaction data, combining gradient boosting, network analysis, and pattern matching to identify fraudulent activity, duplicate records, and policy violations. Each transaction or entity receives a dynamic risk score that updates as new data flows in, so review queues are prioritised by actual risk rather than volume.
Our team designs, builds and transforms your data infrastructure to make it fit for AI and ML workloads from the ground up, using modern data engineering and MLOps practices to make sure the foundation holds up before anything gets built on it.
- Feature Engineering & Data Warehousing: Designs centralised data warehouses and feature stores that serve both analytical and ML workloads. Features are computed, versioned, and made available consistently across training and inference environments, so models trained in development behave the same way in production.
- Data Pipeline Automation: Builds automated ETL and ELT pipelines that move, transform, and deliver clean, AI-ready data across sources using tools like Apache Airflow, dbt, and Spark. Data reaches models in the right shape, on schedule, without manual intervention.
- Data Quality & Governance: At pipeline levels, our team implements automated data validation, lineage tracking, and schema enforcement using frameworks like Great Expectations and Apache Atlas. Data quality issues are caught before they propagate, and every transformation is auditable.
- Real-Time Data Processing: We build stream processing infrastructure using technologies such as Apache Kafka, Flink, or Spark Streaming for AI applications that need to act on live data for fraud detection, dynamic pricing, real-time recommendation engines, and operational monitoring where batch processing simply isn't fast enough.
We build custom AI models trained on your proprietary data and optimised for your specific domain so the model understands your business and the workflows, not just the problem category it loosely belongs to.
- Domain-Specific Model Development: Models are trained or fine-tuned on data specific to your industry, use case, and operational context — whether that's financial documents, technical manuals, medical records, or internal transaction history. The result is a model that performs on your data, not on benchmarks designed around someone else's.
- Fine-Tuning & Optimisation: By using techniques such as supervised fine-tuning, RLHF, LoRA, and quantisation to adapt foundation models to your requirements efficiently without the cost of training from scratch. Models are evaluated against your own validation sets and continuously improved as new data becomes available.
- Private Data Training: Models are built and trained exclusively on your proprietary data, with full control over where data is stored and processed. No third-party model sees your information. Deployments can be fully on-premise or within your private cloud environment, depending on your data governance requirements.
- API & System Integration: Our team builds production-ready APIs with structured endpoints, authentication, with versioning built in. Integrates into existing systems such as ERP, CRM, internal tools, or custom applications without requiring infrastructure changes on your end.
Built With Privacy In Mind
Making sure your data is protected at all times with trusted, industry-standard security practices, and securely stored within UAE-based data centers, fully adhering to local regulations and compliance standards.
Meet Our Process
From requirement gathering and strategy to design, implementation, deployment, and ongoing support, we ensure a seamless journey from concept to successful AI adoption.
01
Discovery & Strategy
First, we understand what you’re trying to achieve and what’s slowing you down. Then we build a plan tailored to this.
02
Solution Design & Implementation
Once the plan is finalized, we move into development, split across sprints. This is where our team changes the plan into reality.
03
Deployment & Continuous Optimization
Once development is done, UAT and VAPT sign-offs are cleared, we push to production. After go-live, we move into ongoing support.
FAQ
frequently asked questions
We provide custom AI solutions that fit your business's needs. These can include conversational AI chatbots and voice agents, process automation, predictive models, and computer vision solutions, all designed to meet your specific business goals, workflows, and data ecosystem.
We are fully flexible and support all major data residency options based on requirements and regulatory needs, making sure data is fully hosted within the UAE borders, including UAE Cloud, GovCloud, on-premise, and hybrid deployments.
Yes. All the Solutions that we build are custom, tailored to your unique business workflows, ensuring seamless integration with your existing ERP, CRM, or other platforms via APIs or secure connectors.
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Our Impact in Numbers
We focus on AI solutions that produce outcomes you can measure, not just better processes, but better business results. Every engagement is built around that.
Client Retention Rate
We make sure every engagement is built on long-term partnership through consistent results.
Adoption Rate
We help businesses by utilizing AI and automation in their real workflows across industries.
Average ROI
Making sure in every engagements, our clients maximizes value and profitability through AI adoption.
How Would You Like To Engage With Us?
We offer multiple models, allowing you to choose the best engagement, tailored to your business needs and requirements.
Co-sourcing
- 176 hours of dedicated developer deployment
- 7 days free trial
- Monthly billing
- Pay as you go
Full Development Contract
- Complete control of development
- Pay as per project
- Single point of contact
- Dedicated Scrum allotment
- Total ownership
Need-Based Contract
- Need-based working
- Zero hidden cost
- Pay for actual measurable development hours
- Monthly billing
Start A Conversation With Our Experts Now
What’s next?
01
Discovery & Strategy
First, we understand what you’re trying to achieve and what’s slowing you down. Then we build a plan tailored to this.
02
Design & Development
Once the plan is finalized, we move into development, split across sprints. This is where our team changes the plan into reality.
03
Deployment & Support
Once development is done, UAT and VAPT sign-offs are cleared, we push to production. After go-live, we move into ongoing support.
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Join the AI Revolution
Contact us today to discover how we can help your business unlock the full potential of AI.